Resume - Ugochi Ndubuisi

SUMMARY

Seasoned Laboratory Manager with over ten years of experience in high-complexity testing, meticulous quality control, and laboratory management. Demonstrated proficiency in troubleshooting complex laboratory issues, ensuring compliance with CLIA, HIPAA, and OSHA regulations. Skilled in LIS data entry and reporting, with a commitment to maintaining stringent turnaround times for critical test results. Proven track record in enhancing laboratory efficiency, implementing state-of-the-art technologies, and contributing to improved patient care through accurate diagnostics.

EXPERIENCE

Laboratory Operation Manager

Kaiser Permanente

January 2025 - Present, Largo, Maryland

Oversee daily laboratory operations, ensuring efficient workflow and adherence to safety protocols
Manage inventory of lab supplies and equipment, implementing cost-effective procurement strategies
Develop and maintain standard operating procedures (SOPs) to enhance lab productivity and consistency
Coordinate maintenance schedules for laboratory instruments, minimizing downtime and optimizing performance
Supervise and mentor laboratory staff, providing training on new techniques and equipment
Collaborate with research teams to align lab resources with project requirements and timelines
Ensure compliance with regulatory standards, including OSHA, EPA, and GLP guidelines
Implement quality control measures to maintain the integrity of research data and experimental results
Conduct regular safety audits and risk assessments, addressing potential hazards promptly
Liaise with external vendors and service providers to maintain equipment and source specialized materials
Manage lab budget, tracking expenses and identifying areas for cost optimization
Coordinate with IT department to integrate laboratory information management systems (LIMS)

Clinical Laboratory Scientist III (Hematology Technical Supervisor)

Johns Hopkins University Hospital

April 2024 - January 2025, Baltimore, MD

Implemented advanced hematology techniques and routine blood tests, ensuring compliance with CAP and CLIA regulations, leading to a 15% improvement in diagnostic accuracy and a 25% reduction in turnaround time for test results
Directed the hematology laboratory team in daily operations, ensuring the efficient processing and analysis of 2000+ samples per day using automated and manual techniques, which led to a 20% improvement in test turnaround time
Led team of 10 laboratory technologists in executing complex hematological assays, achieving a 20% improvement in test accuracy and a 15% reduction in turnaround time by implementing advanced diagnostic technologies and rigorous quality control procedures
Spearheaded the implementation of advanced hematology diagnostic equipment, resulting in a 25% increase in testing accuracy and a 15% reduction in sample processing time. Managed a team of 5 technologists, ensuring compliance with CAP and CLIA standards
Directed a team of five laboratory scientists in utilizing advanced statistics to analyze over 2000 hematology test results per month, reducing error rate by 15% through the integration of automated data analysis tools and compliance with industry KPIs

Medical Technologist (Technical Supervisor)

Riverside Regional Medical Center

April 2023 - February 2024, Newport News, VA

Supervised and trained a team of 15 laboratory technicians, ensuring adherence to quality control protocols and regulatory compliance, leading to a 25% increase in testing accuracy and a 20% reduction in turnaround time for patient results
Directed a team of 12 laboratory technologists, ensuring quality control and regulatory compliance, which increased sample processing accuracy by 15% and decreased turnaround time by 20%
Implemented a new laboratory information system, reducing test result turnaround times by 25% and increasing data accuracy by integrating advanced software tools and ensuring thorough staff training
Enhanced workflow efficiency by 25% through the implementation of automation tools and rigorous quality control protocols, ensuring compliance with CLIA and CAP standards
Led weekly laboratory meetings to review workflow efficiencies and quality control measures, resulting in a 15% improvement in turnaround times for diagnostic tests within six months

Travel Medical Technologist

AMN Healthcare

March 2022 - July 2023

Conducted and analyzed high-complexity laboratory tests across multiple facilities, demonstrating independent judgment and achieving a 97.5% accuracy rate
Ensured quality control and compliance with laboratory policies and procedures, actively participating in troubleshooting and instrument maintenance
Managed LIS entries and ensured the accuracy of test results reports for critical patient diagnostics
Conducted diagnostic testing and analysis for over 150 patients weekly across multiple facilities, maintaining a 99% accuracy rate, while adapting to diverse healthcare environments and protocols

Laboratory Technologist

LifeNet Health

August 2021 - March 2022, Virginia Beach, VA

Conducted over 2,500 diagnostic tests annually, utilizing advanced laboratory equipment and maintaining a 96% accuracy rate in test results while adhering strictly to safety protocols and regulatory standards
Performed complex serological and immunological tests on 500+ patient samples monthly, ensuring a 98% accuracy rate through precise adherence to testing protocols and use of advanced diagnostic equipment
Utilized ELISA and PCR techniques to ensure accurate results, achieving a 98% success rate in the identification of pathogens and antibodies

Medical Technician (Team Lead in Hematology)

Naval Medical Center

April 2019 - July 2021, Portsmouth, VA

Supervised and trained a team of 8 technicians, enhancing laboratory efficiency by 25% through the implementation of new diagnostic procedures and the utilization of advanced medical equipment
Led team in conducting over 5,000 annual hematological tests, improving diagnostic accuracy by 15% through the implementation of advanced laboratory equipment and rigorous quality control protocols
Implemented a new laboratory workflow that increased blood sample processing efficiency by 25%, ensuring accurate results and timely reporting using advanced hematology analyzers and LIS
Spearheaded team in conducting over 3,000 hematology tests monthly, improving diagnostic accuracy by implementing advanced laboratory procedures and ensuring compliance with CAP and CLIA standards
Implemented MedicaLab for continuous competency assessments, reducing training-related errors by 25% over six months and ensuring compliance with regulatory standards

PROJECTS

Optimizing Workflow to Improve Turnaround Time of Core Laboratory

Kaiser Permanente

Streamlined sample processing in the Core Laboratory by integrating Lean Six Sigma methodologies, boosting efficiency, minimizing handling errors, and elevating overall turnaround time performance
Orchestrated end-to-end workflow optimization initiatives utilizing data-driven analysis and industry best practices to enhance processing speed, mitigate bottlenecks, and elevate laboratory turnaround time outcomes
Revamped laboratory workflow by instituting automated tracking systems and harmonizing procedural steps, facilitating measurable gains in processing velocity and consistency across critical operational touchpoints
Redesigned cross-departmental collaboration protocols by integrating advanced digital communication tools, fostering seamless coordination, and driving measurable improvements in laboratory turnaround metrics
Instituted continuous performance monitoring dashboards, enabling proactive identification of workflow inefficiencies and empowering targeted process interventions to further accelerate laboratory turnaround achievements

Optimizing Workflow and Training in the Hematology Section

Johns Hopkins Hospital • April 2024 – December 2024

Revamped workflow and training protocols in the Hematology section, reducing processing time by 25% and increasing staff competency through targeted training sessions using Lean Six Sigma methodologies
Led a Lean project to optimize Sysmex stainer cleaning procedures in the hematology section
Implemented the use of methanol in the cleaning process to prevent stain buildup and reduce machine damage
Resulted in a 30% reduction in maintenance downtime and extended equipment lifespan by an estimated 2 years
Developed and implemented a standardized training program for the new cleaning procedure, ensuring consistent application across the team
Created visual aids and step-by-step guides to support the new process, improving staff adherence and reducing errors

Exploring Gender-Based Issues Associated with Late-Diagnosis of Attention Deficit Hyperactivity Disorder in Women: A Phenomenological Study

Department of Health, Human Function, and Rehabilitation Sciences, George Washington University • August 2023 - August 2024

Abstract: This qualitative study explored the psychological and social impacts of late diagnosis of attention deficit hyperactivity disorder (ADHD) in adult women aged 18 and older. Utilizing in-depth interviews with 30 participants diagnosed after the age of 18, this research explored personal narratives to understand the barriers to early diagnosis and the subsequent effects on personal and professional life. Findings suggested that delayed diagnosis led to prolonged periods of mismanagement and significant emotional distress. Implications for clinical practice and policy reforms were discussed to enhance timely identification and support for women with ADHD.

EDUCATION

Masters of Science in Biotechnology

Johns Hopkins University • 2026

Doctorate in Health Sciences

The George Washington University • Washington, D.C. • 2024

Masters in Public Health

Old Dominion University • Norfolk, VA • 2017

Bachelor of Science in Microbiology

University of Rochester • Rochester, NY • 2014

CERTIFICATIONS

Nationally Certified Medical Technologist

American Medical Technologists • 2025

Asynchronous Lean Practitioner for Healthcare

Johns Hopkins Armstrong Institute for Patient Safety and Quality • 2024

Nationally Certified Technologist in Molecular Biology

American Society of Clinical Pathology • 2025

Lean Six Sigma Green Belt

Johns Hopkins Armstrong Institute for Patient Safety and Quality • 2024

Certificate in Molecular Diagnostics

Old Dominion University • 2019

SKILLS

Laboratory Operations

Quality control procedures and documentation
Training and competency assessments
Advanced proficiency with LIS and LIMS
High-throughput laboratory equipment operation
PCR, ELISA, and chromatography techniques
Regulatory compliance and safety standards

Technical Skills

Microsoft Office Suite for data analysis
Python programming for bioinformatics
SQL database management
Statistical analysis and reporting
Data visualization tools
Epic Beaker system administration